♦️ Terms & Conditions

1. Scope of Application

These Terms & Conditions apply to all visitors, customers, distributors, and business partners using the Smooth Flowmeters website or purchasing our products and services. By accessing our website or placing an enquiry or order, you agree to these terms.

2. Definitions

This section explains the meaning of key terms such as "Company," "Customer," "Products," "Services," "Quotation," "Order," and "Website" used throughout this document.

3. Company Information

Smooth Flowmeters is an Indian manufacturer and supplier of industrial flow measurement and control solutions. Our registered office and contact details are provided for customer communication and legal correspondence.

4. Website Usage

The website is intended for lawful business purposes only. Users must not misuse, copy, modify, or interfere with the website, its content, or its functionality.

5. Product Information & Technical Documentation

Product specifications, images, catalogs, and technical documents are provided for general guidance. Smooth Flowmeters reserves the right to update product information without prior notice.

6. Quotations & Commercial Offers

All quotations and commercial offers are subject to validity, availability, and written confirmation. Prices and terms remain valid only for the specified quotation period.

7. Order Acceptance & Contract Formation

A purchase order becomes binding only after written acceptance by Smooth Flowmeters. Any changes to the order require mutual written agreement.

8. Pricing, Taxes & Payment Terms

All prices are subject to applicable taxes and commercial terms agreed upon in the quotation. Payment shall be made as per the accepted purchase order or invoice.

9. Manufacturing & Delivery

Manufacturing and delivery schedules are estimated and may vary depending on production planning, material availability, and unforeseen circumstances. Every effort is made to meet committed delivery dates.

10. Shipping & Risk Transfer

Products are packed using suitable industrial packaging standards. Responsibility for the goods transfers according to the agreed delivery terms once dispatched.

11. Inspection & Acceptance

Customers should inspect all products immediately upon receipt. Any shortages, damages, or discrepancies should be reported promptly for appropriate action.

12. Warranty & Service

Smooth Flowmeters provides warranty coverage against manufacturing defects under normal operating conditions. Warranty terms and service support are subject to the applicable product warranty policy.

13. Returns & Repairs

Returns and repairs are accepted only after prior approval from Smooth Flowmeters. Products will be inspected before determining eligibility for repair, replacement, or warranty service.

14. Calibration Certificates

Calibration certificates are supplied when specified in the order or product documentation. Certificates are issued in accordance with the applicable calibration procedures and standards.

15. Intellectual Property

All trademarks, logos, technical documents, drawings, software, catalogs, and website content are the exclusive property of Smooth Flowmeters. Unauthorized use or reproduction is prohibited.

16. Confidentiality

Any confidential technical, commercial, or customer information exchanged during business transactions shall be treated as confidential and shall not be disclosed without authorization.

17. Limitation of Liability

Smooth Flowmeters shall not be liable for indirect, incidental, or consequential damages arising from the use of its products or website. Customers are responsible for selecting products suitable for their intended application.

18. Force Majeure

Smooth Flowmeters shall not be held responsible for delays or non-performance caused by events beyond its reasonable control, including natural disasters, strikes, government actions, or other unforeseen circumstances.

19. Export Compliance

Export transactions shall comply with all applicable export control laws, customs regulations, and international trade requirements.

20. Data Protection

Customer information is collected and processed responsibly for business purposes. Smooth Flowmeters is committed to protecting personal and business data in accordance with applicable laws.

21. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Thane, Maharashtra.